Delete your account

Delete from the app

1. Open the Namakkal Services app and sign in.
2. Go to the Account tab.
3. Tap Delete account and confirm.

Your account is deleted straight away and you are signed out on every device.

Delete without the app

Email support@namakkalservices.com with the subject "Delete my account" and your registered mobile number. To protect your account we may confirm the request by calling or messaging that number. We delete the account within 7 days and reply to tell you it is done.

What is deleted

• Your name, mobile number, email address, password, profile photo and Google sign-in link.
• For partners: your listing is removed from the app, along with the business name, phone and WhatsApp numbers, address, location, description, skills, services, shop and work photos, and your ID number and ID document photos.
• The name, phone number, address, location and problem description in your service requests, and the contact details in your job posts.
• Your support chat messages, notifications and sign-in sessions.

What is kept, and why

• Payment records (order number, amount, date and status) – kept for up to 8 years because Indian tax and accounting law requires it.
• The mobile number used for free trial leads – kept only so the same number cannot claim trial leads again.
• Ratings you gave stay on the partner's listing, shown as "Deleted user".
• Job history without personal details (service type, dates and status) – so the other person's records and coin balance stay correct.

Before you delete

• Unused lead coins and any active priority plan end with the account. They cannot be refunded or moved to another account.
• Deletion cannot be undone. You can sign up again with the same mobile number, but it will be a new, empty account without free trial leads.

More details are in our Privacy Policy and Terms of Use.

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